{"id":2114,"date":"2025-03-07T14:15:10","date_gmt":"2025-03-07T13:15:10","guid":{"rendered":"https:\/\/www.fab-uflorencetour.it\/faq\/"},"modified":"2025-11-20T21:50:49","modified_gmt":"2025-11-20T20:50:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.fab-uflorencetour.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently asked questions about our services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have doubts? Here are the most common questions we get asked about services, payment, availability and anything else you might need to know. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Do you have further questions? Contact us and we will get back to you as soon as possible<\/a>!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho are your services addressed to?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our services are designed for a wide and varied audience. We cater for anyone who wishes to deepen their personal style and learn more about the world of fashion, both in Florence and online. <\/p>\n

Our customers often include:<\/p>\n

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  • Families with children (thanks to our babysitting service)<\/li>\n
  • Middle school and university students<\/li>\n
  • Professionals from all sectors<\/li>\n
  • Groups of friends<\/li>\n
  • Couples<\/li>\n
  • Parents with children<\/li>\n
  • Brothers and sisters<\/li>\n
  • Tourists visiting Florence, both individuals and groups<\/li>\n
  • Those who choose to give a unique experience for birthdays, anniversaries, weddings or hen parties<\/li>\n
  • Companies interested in customised courses for employees or teams<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    Our services are mainly available in Italian and English. On request, we also offer the following languages at an additional price: <\/p>\n

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    • French<\/li>\n
    • German<\/li>\n
    • Spanish<\/li>\n
    • Portuguese<\/li>\n
    • Chinese<\/li>\n
    • Korean<\/li>\n
    • Japanese<\/li>\n
    • Russian<\/li>\n
    • Arabic<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the budget for the Shopping Tour?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      The cost depends on your budget. We have a wide selection of shops, ranging from affordable to luxury boutiques. For this reason, we always ask what your shopping idea is first, so that we can offer you a tailor-made experience. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat can we buy during the Shopping Tours?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      The shops we visit on our shopping tours offer a wide selection of products. You can purchase high-quality items created by Florentine designers, international luxury brands, vintage and second-hand boutiques, as well as works by local artisans. <\/p>\n

      Among the products available are: jewellery, shoes, bags and small leather goods, clothing and accessories for women, men and children, as well as perfumes and fragrances, all in different price ranges.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill the shops I visit be chosen according to my taste?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Before the consultation, our team will contact you and send you a short questionnaire to fill out.<\/p>\n

      We will ask you about your style, budget, size, height and other relevant details to ensure that the counselling meets your needs perfectly.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat sizes will be available during the Shopping Tour?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      We do our utmost to satisfy every request and every size. If you have specific requirements, please do not hesitate to write to us. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much walking is planned during the tour?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      During our tours, we walk about 1 km. Therefore, we advise our customers to wear comfortable shoes. If you prefer, we can also organise a private driver for an additional fee. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere will the meeting with our guide and personal shopper take place?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      To make everything as easy as possible, our guide will pick you up directly from your hotel in Florence. All details will be sent to you by email before the tour. Our guide will accompany and assist you throughout the entire experience. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I count on you to find my wedding dress?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes, our personal shoppers will be happy to help you find the wedding dress of your dreams.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the cost of your services?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      The cost depends on the type of service you choose. We offer complete price transparency. You can consult our price list on this page to find out the costs of our image tours and consultations. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the payment methods for your services?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      You can pay in advance via PayPal, bank transfer or credit card. Alternatively, you can pay in cash on the day of the tour (if possible, we ask you to bring the exact amount). <\/p>\n

      The shops and boutiques you visit accept both cash and credit cards.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs fashion one of the things Florence is famous for?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Florence is world-renowned for fashion and style. It was here , in the 1950s, that Giambattista Giorgini gave birth to the concept of Made in Italy. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI cannot be in Florence, but are online services available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Of course! For those who cannot come to Florence, we have created our Style Masterclass: a personalised one-to-one consultation where we will help you enhance your style using what you already have in your wardrobe. You will then be able to take advantage of our services from the comfort of your own home! <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to give your services as a present for a special person ' s birthday or anniversary?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Absolutely! Many of our customers have chosen our shopping tours and image consultations as birthday or anniversary gifts for loved ones. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI will only spend one day in Florence. Why should I choose your services? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Because you will have the opportunity to discover Florence like a true Florentine, exploring hidden corners far from the traditional tourist routes, immersing yourself in the authentic essence of the city.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I wish to accompany my husband\/wife on the Shopping Tour, do I still have to pay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes, even if you accompany someone on the Shopping Tour, payment is required.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Contact Fab-U Florence Tour<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Write to us to book your image consultation or an exclusive shopping tour in Florence.<\/p>

      We are available to answer any questions you may have about our fashion services, both in Florence and online. Do not hesitate to contact us for more information. <\/p>

      It will be a pleasure to assist you with any request. You can fill in the form or call us on +39 338 503 8158. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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